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Old Oct 3, 15, 6:40 am
  #37  
ioto1902
 
Join Date: Oct 2014
Location: Europe
Programs: EK plat, ex-FB gold, Accor plat
Posts: 1,076
Originally Posted by eternaltransit View Post
I'm curious though - when you say refused to honour an upgrade, does that mean they took the miles off you, gave you a J boarding pass and then at the gate cancelled and refunded the miles to you and made you sit back in Y?

Or did you simply buy a Y flex plus ticket, asked to upgrade, but was told it was not possible, both at the airport and on board? The upgrades are space-available, so if there was no space in J to upgrade to then how would they have processed your upgrade...? Flex plus doesn't entitle you to an upgrade, it just means you earn more skywards miles and have no change and refund fees...I should know, I have to buy them quite often
+1

aceboy44 , can you please elaborate a little bit ? You are scaring us all.
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