FlyerTalk Forums - View Single Post - UA's 500 mile minimum how does it work? (Bonuses, partners, non-elites, ...){Archive}

Oct 2, 2015 | 10:07 am

#57

WineCountryUA

Moderator: United Airlines

Join Date: Jun 2007

Location: SFO

Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat

Posts: 72,961

Quote:

Originally Posted by televisor

.....

Since they clearly hadn't bothered to read my message, I replied, this time only quoting the 500 PQM minimum (for ALL eligible fare classes), asking why I'd received only 295 PQM. A different person then responded, stating that K-class earns 50%, and that 0.5*590=295. (Again, completely ignoring the 500PQM minimum.)

How should I proceed? I'm thinking of screenshotting/highlighting the 500PQM minimum rule, and asking them to clarify which fare classes that applies to?

The 500 mile min applies to the base miles and when a fare earns 50% of base miles, then the min for that fare is 250. What you are see has been the practice for apply 500 min well back into the pmUA days.

While you may not like it or think the wording ambiguous, this is consistent with long standing practice.