FlyerTalk Forums - View Single Post - Is IRROPS alternative flight protection still offered? (seems to be a YMMV situation)
Old Oct 1, 2015 | 7:51 pm
  #74  
QBK
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Dec 2010
Location: WAS-ish
Programs: UA 1K-MM + UC, Marriott Plat, National Exec
Posts: 1,343
Another data point: on Sunday 9/27, I had a delayed 1st segment and called the 1K line to request protection on a later 2nd segment. No pushback, got it done in minutes. My 1st segment ended up delayed 2 hours, I completely missed my original connection, and the protection worked exactly as it is supposed to. Including the backup segment being at the very end of the reservation, and the original segment not getting removed until the flight closed.

So, it's entirely possible that I got a helpful agent who was ignoring the memo, but protection is still a possible thing.
QBK is offline