Originally Posted by
MSPeconomist
Especially the HR Milwaukee, where there's a new front office manager who's new to Hyatt. He told me that this property has an exemption from Hyatt to be allowed to close the lounge on weekends, so no 2500 points.
Hello MSPeconomist,
Thank you for bringing this to our attention. We will follow up with the hotel as what you were told is not correct. If a hotel chooses to close the Regency Club Lounge on the weekends for any reason, then Diamond members would be entitled to the 2500 points for that stay.
Thanks!
Sarah