FlyerTalk Forums - View Single Post - Is IRROPS alternative flight protection still offered? (seems to be a YMMV situation)
Thread: Is IRROPS alternative flight protection still offered? (seems to be a YMMV situation)
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Old Oct 1, 2015 | 5:14 pm
  #70  
weezl
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Join Date: Nov 2006
Location: Left Coast
Programs: UA pre-covid 1K now lowly UA Gold & UA 1MM, HH Gold, Marriott Gold, ExPlAAt (with CC)
Posts: 1,398
Still variable handling
Mech delay, called "1k desk" (haha) and she said no more backups. I said since when. She said about ten d ago. She booted me off delayed flight to next one out three hrs later. Basically lost my seat on the orig and I did it bec I believed her. Ha.

Went to UC and there they restored my orig flight and properly backed me up on the later one. What a joke. Never take no; HUCA or visit the UC.

FYI gals in UC believe the policy chg is due to new CEO. I really don't care why but I agree that the loss of protection, if it is ever fully enforced, is a big loss. Even bigger than TODs, status no longer being passed to award flights, etc.
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