Originally Posted by
Carl Johnson
The government wound up paying her $75,000. Were the clerks even fired? And think about it. The TSA assigned someone to shadow Ms. Armato at the checkpoint. WHY was that necessary? After the first incident, why were the offending clerks not out the door so fast their heads spun? WHY does the TSA have passenger support people to show up and make sure screening gets done right? Why isn't the screening process done right all the time, with the consequence of failure being that the offending clerk gets fired?
That was my question in the case with the transgender screening. Seems to me if a passenger support agent has to be present, that's an admission that screenings don't always go "by the book."