Originally Posted by
Guy Betsy
Yes. Agent has to waitlist the CX segments (even if the waitlist is closed) and then call CX to guarantee the seat. But you must keep your CX MPO number on the CX booking. You cannot change it or else lose the guarantee.
Better make full use of the seat guarantee while it lasts another 6 months.
Ok, I told the agent at the university and he seemed to have no idea what is happening. Plus I think the Doha CX "office" cannot do seat guarantee, I have to call the HKG office. After waitlisting (the step that he seems having trouble), do I ask him to put in my MPO number and then call CX to guarantee the seat? Is this the correct procedure?