well, i was told the first time that I DID NOT SEND THE LETTER CERTIFIED, and that was probably why they did not receive it....
yes, Delta!
it is indeed a pain to send ALL the complaint letters certified, knowing how fast the queues at the post office move.....
thanks Doc, think am going to send DOT a copy...
[This message has been edited by belle3388 (edited 08-21-2000).]