FlyerTalk Forums - View Single Post - Hotwire - Given Lower Star Hotel Than Booked
Old Sep 28, 2015, 11:42 pm
  #8  
Alex71
 
Join Date: Jun 2013
Location: FRA
Posts: 1,398
I think Hotwire somewhere says they start with the Expedia rating and then adjust based on customer feedback, so if it's with 1/2 a star of the Expedia rating, I don't think there's much you can do.

A few years ago, I argued with them over a Days Inn that they gave us as a 3 star, whereas all other sites had listed it as a two star. In the end, we got nowhere with Hotwire, stayed at the hotel and it ended up not being so bad after all.
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