The TSA screeners including what appeared to be a TSM (was wearing a suit) stood by while Ms. Armato was held in a cage at the checkpoint for over an hour.

Her civil rights were violated, she was illegally detained, and I am pretty sure that a good lawyer could find several other legal violations were committed by TSA .

Yet as far as I know no TSA employees were ever held accountable for their actions.

Why is that?