FlyerTalk Forums - View Single Post - Hotwire - Given Lower Star Hotel Than Booked
Old Sep 28, 2015, 10:27 am
  #4  
lo2e
Ambassador, New England
 
Join Date: Aug 2001
Location: Maineiac, USA
Programs: Amtrak, WN RR, Choice
Posts: 2,655
While I don't disagree that calling Quality (not this particular one, but in general) a 3* is probably generous, if the hotel fits Hotwire's very vague description of a 3* hotel, I'm not sure there's much you can do. The description only says:
These mid-range hotels offer a relaxed and inviting environment. Extra amenities and clean rooms will make your stay comfortable.
I once stayed at a Quality that had an on-site mexican restaurant, so because of that, I wouldn't be surprised if Hotwire called it 3* for this "extra amenity", even though the rest of the hotel was a dump.
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