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Old Sep 28, 2015 | 2:55 am
  #4  
MikeFromTokyo
 
Join Date: Jan 2009
Location: BKK
Posts: 6,741
Originally Posted by bpauker
Didn't get a folio. There were no charges other than that cash portion of the C&P, so I assume it was treated the way some award stays are where if there are no other charges they don't even provide a folio.

I provided my reservation number to the customer service folks. They saw I had a reservation and that I completed it. They can see I redeemed points for the stay as well. Seems like it shouldn't be that hard.
Not keeping a folio and receipt for any hotel stay is a mistake.

Have you contacted the property directly?
Last edited by MikeFromTokyo; Sep 28, 2015 at 3:22 am
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