Originally Posted by
MikeFromTokyo
Scan and email or fax the folio to customer service. They can manually post the points immediately.
Didn't get a folio. There were no charges other than that cash portion of the C&P, so I assume it was treated the way some award stays are where if there are no other charges they don't even provide a folio.
I provided my reservation number to the customer service folks. They saw I had a reservation and that I completed it. They can see I redeemed points for the stay as well. Seems like it shouldn't be that hard.