While flight delays and cancellations fell in January, consumer complaints against airlines went up a whopping 73 percent, the government said on Thursday.
The Transportation Department said in its monthly Air Travel Consumer Report that consumers filed 2,221 complaints about airline service with the agency in January.
That figure compares with 1,285 complaints filed December and was 9 percent more than the 2,034 complaints registered with DOT in January 2000.
This figure does not include complaints filed by consumers with individual airlines.
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