Thanks Himeno.
I've just sent off a quick message, and received the following auto-reply:
Thank you for submitting your question to the oneworld Alliance.
We will investigate your query and we will respond back to you within 3-5 business days.
If you need immediate assistance, please feel free to contact a oneworld member airline directly.
Sincerely,
oneworld Alliance
Will report back here if I ever receive any follow-up, and in the other thread I'd mentioned with the content of that response.
[Of course, if it makes sense to eventually merge both threads in one place.... Mods, that's your call]