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Thread: instead of refunding phone fee AA refunds miles and cancel award
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Old Sep 26, 2015 | 1:01 pm
  #8  
susiesan
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Originally Posted by pssteve
Thanks for heads up.
I booked a family member an award trip on a QR (so should not have been charged phone fee but was 2x's). Been round and round since June with AA agents trying to get second fee refunded to no avail.May just leave the $40 with AA until after the trip rather than risk major screw up with reservation.
Today the reissued tickets showed up and the taxes were charged. I am still missing one $40 refund of telephone booking charge that the agent yesterday said she would take care of. I may do like you and not bother with getting the $40 back until after the trip. I don't want to give AA an excuse to mess this award trip up again.
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