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Thread: Using RUCs? Make the agent select the seats!
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Old Sep 26, 2015 | 11:54 am
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MSPeconomist
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Originally Posted by captiveguru
The 2nd telephone agent confirmed that the RUCs were coded properly. How else to verify? The record shows V for the first 3 flights. RP for the final flight.

I have always been hesitant to look at the record while the agent is working on it... assuming such behavior would mess up Delta's technology.
If you're booked into RP for the final segment, it suggests but does not prove that at least the second RUC was coded properly for the return trip. Assuming that this means the agent knew what to do and didn't just randomly get lucky, the odds are that both RUCs were coded right. Unfortunately there's no way that we can really check this.
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