FlyerTalk Forums - View Single Post - Using RUCs? Make the agent select the seats!
Old Sep 26, 2015 | 5:30 am
  #2  
Felixishim
 
Join Date: Oct 2013
Location: Seattle, 98155
Programs: Now MGM/Hyatt/IHG Gold Previously: DL DM, DL Reserve, Hyatt Diamond, SPG PLAT, M Life PLAT, IHG PLAT
Posts: 649
Originally Posted by captiveguru
Called to find flights with GUC inventory in December (MCO-LAS-MCO). Agent looked high and low. Found inventory on MCO-LAX-LAS-ATL-MCO. Only the LAX-LAS leg was wait-listed. Great. Had another, unrelated issue and forgot to ask for seat assignments. Bad move...

Hung up. Went online to choose seats. No Upgrades! Called back. Explained what I had been told. "Sorry sir, but there is no RUC inventory on those flights, but you are wait-listed for the RU on each flight."

The moral of the story: Make the agent tell you the seat assignments to confirm the inventory is really there.
24 hours risk free cancellation. Hello~~

And also it may be sent to be re issued which no one knows when will happen lol. Call and find flights again!
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