Originally Posted by SQ421

I've just checked in and have been given a Corner King room. This, for a booking where I've applied a Diamond Suite Upgrade.

http://chicagomagnificentmile.hyatt....ooms/view.html

I'll revisit the issue with the daytime front desk staff tomorrow but this is certainly not a suite. Not even advertised on their site as such.

I'm okay with the room, here only for 3 nights so don't really care to move rooms. I might just ask that the Upgrade Cert is put back into my account.