Thanks for the response.

I joined FT when Southwest bought Airtran, my previous main carrier. You can seem my many posts in the Airtran and Southwest Forums. I was pre-disposed to like Southwest but In my opinion they botched the merger of the two systems ( I know Southwest bought Airtran outright but for customers that didn't make any difference). In addition they nearly doubled the fares on most of my routes.I began looking for alternate, Frontiers move into Atlanta gave me the opportunity to try. I really want Frontier to succeed. As far as I can tell they are making most of the right moves based on their business plan. I really don't want the legacies (including Southwest) to control pricing.

I'm really trying to support them against the various yahoos who can't be bothered to read the stuff Frontier puts up on the web site and sends out then claim somehow they've been deceived or cheated, although that seems to have quieted down lately.

That's totally weird.

My wife is Elite and Discount Den. Her BPs never say "Elite" nor "Travel Club" but she is both. I am not "Elite" yet, but will be soon. My BPs always say "Travel Club" and we both joined at the same time. Perhaps this is a result of the problem she encountered after joining Discount Den, when her Elite status was dropped from her account.

I have been told her BPs should say Elite, but they don't so far it hasn't been too big a problem as the website thinks she's Elite and gives her free Stretch Seating and Carry-On bags. I am a little concerned she will no be able to access priority screening, although that hasn't happened yet.

As fro the BPs I always print them at home or the office, it may be our printers. I'll try reprinting them at the airport and see if that helps.