After arriving in Frankfurt I decided I would test the ground service to see how good it was
If you read any of the trip reports online you will believe that the Lufthansa First Class Ground Service is amazing from door to door. Well on this trip I found out it was not quite as good as what people make out. Since I was coming off of a Business Class flight even though I had a same day First Class ticket I knew I had access to the FCT (First Class Terminal) however when approaching the agent at the FCL (First Class Lounge) I was told no, 100% not, since I had an onward Economy ticket, and Economy ticket holders do not get lounge access. I then asked where the FCT was (second test), I was informed not to go there since I was not allowed in. I re-asked her where it was and she would not tell me! Lucky I knew exactly where it was however what this shows is that Lufthansa ground staff do not always know the rule. To summarize:
Access to FCT (Lufthansa First Class Terminal) = Same day arriving or departing Swiss or Lufthansa First Class ticket to any LH or LX airports.
Once arriving at the FCT the experience chaned, I was walked through security within seconds. They checked all documents and I had then a quick tour around the Lounge(Terminal). How good is the FCT? A place I would not get board if I ever had a plane delay of 12 hours
There is plenty of room and it never felt overcrowded. There is a Bar, Restaurant, Cigar Lounge, Showers/Baths, 2 day beds (which we needed!).
Once we arrived the first stop was the Day rooms. We have a 5 hour layover and were exhausted. The day rooms are well appointed and we both crashed out for a couple of hours to get our much needed sleep.
After a couple of hours of sleep we felt a lot better and so I headed to have a bath and collect my rubber ducky. I think I must have spent too much time preparing the duck for photos as you can see.
After a much needed bath for both me and ducky headed out to find my Wife waiting for me in the Restaurant. The food in the FCT is catered by Do&Co. The food is to put it lightly AMAZING. The quality of the food makes this lounge one of the top for food in the world. They have both an A La Carte and a Buffet. If going to the FCT I would highly recommend the Wiener Schnitzel. It was spectacular! Also they have 6 different Champagnes as well as an excellent selection of both White/Red wine and a great Whisky selection. If coming to the FCT ensure you give yourself enough time to fully enojy it. Minimum 5 hours
Here are a few pictures taken inside:
If I had to have one complaint it would be that there is no view, which sort of annoys me since I do enjoy looking out at the different planes taking off. Also it is a little hassle to get to. However these are really 'First Class Problems'
Overall how would I rate the FCT?
- Service: 8/10 - I was always checked on however it took them an hour to clean the bath/shower rooms which seemed a bit excessive
- Food - 9/10 - This is where Lufthansa & Do&C shine
- Position/View from lounge - 6/10 - No view
- Amenities - 9/10 - The only amenity missing is a spa. Great chairs, sofa's , Wi-fi shower rooms & Day beds
FCT = 32/40
Next up Swiss First Class Lounge, Zurich. Full trip report
here