The author appears to be an idiot. If (s)he did take the tube from Heathrow, (s)he didn't get to Paddington, and there are no local overgound trains between the two.
English restaurants ("How hot and wet would you like your meat, Madam?"), shopping for fine English goods (Stilton, anyone?), and, of course, staff that bear witness to the English hatred of providing service of any kind to anyone.
and that bit was just rude.
I will also be interested to see exactly how Sir Dick is going to treble the passenger flow at LHR, in 5 years using a few A380s. But I suppose that bit could have been sarcasm, rather than ignorance.
Scrolling back through his/her earlier articles, they aren't any better.