Originally Posted by
Dubiox
Disputing the charge will hurt my credit if Amex doesn't pay Hertz the disputed amount? If I pay it and then sue, can I sue in my local California jurisdiction since Hertz is everywhere? I had to sue to get a lost bags claim paid and that went very well. It was easy.
If you dispute the charge, Hertz in Switzerland will be able to send the card company details of the damage and terms and conditions that you agreed to. Since there is no dispute that the wrong fuel was inserted, I don't see what there is to dispute there
If the charge is in compliance with Swiss law ( which it does seem that it is ) , then unless Hertz just chooses to ignore the dispute , it will stay
I don't know what are you going to sue for since you did cause the damage - if you wanted to sue Hertz Switzerland, you would need to sue in Switzerland
I would be more concerned about the service provided by American Express in this instance - you have made a claim and have a receipt for the costs and it is the insurer that seems to be the problem at getting reimbursed
The receipt available from the Hertz website for the rental had the damage costs on it. If you go and download the receipt , does it now show this additional CHF977 ? If there is no receipt available nor was provided when the car was returned, then a dispute may be successful
When I have made a claim on my American Express card , I have just gone to the online claim submission for my card with ACE insurance, attached the receipt from Hertz UK and been reimbursed with no further action needed on my part.
If the