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Old Sep 20, 2015 | 11:05 am
  #11  
TennisNoob
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Originally Posted by bocastephen
When your FA is sloppy, just look for the purser and ask that they set things right - and they always will. For some reason the Taiwanese FA's don't handle the service culture and hierarchical structure as well as their Japanese counterparts.
And Chang always tries to copy the Japanese airlines with Hello Kitty, etc. ,
when service should have been the main focus.
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