FlyerTalk Forums - View Single Post - Contacting American Airlines Customer Relations & Complaint, Issues (master thread)
Old Sep 18, 2015 | 6:50 pm
  #42  
JDiver
Moderator: American AAdvantage
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Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT EXP; HH LT Diamond, Maître-plongeur des Muccis
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Originally Posted by collector1
Thanks for updating! I tried several searches using Customer Service, Customer Relations, new policy for customer relations etc. and my search did not find any information. I will post here if I hear from Sean Bentel. I just sent the entire package via registered mail, hope I will hear something soon. This is horrible when an EXP Agent says that there is nothing that she can do for me.
Agreed.

I thought on a slow day I can put a thread together for us and our U.S. colleagues. Now it's here and people can add experiences and information, edit the wiki to expand or correct as necessary, etc.

Good luck! Please let us know how it resolves.
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