Originally Posted by
collector1
Thanks for updating! I tried several searches using Customer Service, Customer Relations, new policy for customer relations etc. and my search did not find any information. I will post here if I hear from Sean Bentel. I just sent the entire package via registered mail, hope I will hear something soon. This is horrible when an EXP Agent says that there is nothing that she can do for me.
Agreed.
I thought on a slow day I can put a thread together for us and our U.S. colleagues. Now it's here and people can add experiences and information, edit the wiki to expand or correct as necessary, etc.
Good luck! Please let us know how it resolves.