Join Date: Apr 2003
Location: BOS .. but soon SFO
Programs: UA PLAT, TK GLD, Hilton Diamond, IC PLAT, SPG GLD, Marriott GLD
Posts: 1,528
I once suffered a product swap that resulted in my row disappearing and as PLAT was left with no seat
So the csr asked for VDB volunteers and I said "just give me the voucher and rebook me" but she refused and vdbed someone else