Originally Posted by
RICforme
Yes! Bag returned Saturday night with all contents in place. Was hoping for a $20 with a "sorry" note from the DM, but it worked well and I like the delta outsource bag delivery (wheresmysuitcase.com). Very cool to track the driver in the app as well.
Always thought the way checked-in luggage was released based on 'honour' and 'integrity' is a potential problem even if the issues are mostly honest mistakes.
I agree that the other DM could have shown some regret for picking up your luggage. I would have tried to do something.
Congratulations though on getting your stuff back.