i applied for an amex SPG biz card and amex everyday card on the same day. both went pending. today, i was told that the everyday card is still pending but the SPG biz was rejected as i already have 6 cards with amex. i expected this and offered to close one of my business accounts to get the account opened, but the agents on the line (located in india) had no idea how to handle this. i have done this multiple times and had no problem but it seems whoever i speak to now in the new accounts department (in india) hasnt a clue how to do this and says i need to reapply.
i will also want to do this for my amex everyday application once i get the SPG approved. anyone have any recommendations for how i should go about this?
thank you
r