FlyerTalk Forums - View Single Post - Can't change connecting award flight even though available???
Old Sep 16, 2015 | 5:02 pm
  #4  
OptionsCLE
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15 Years on Site
 
Join Date: Aug 2006
Posts: 717
This hasn't always been the case, but I'm finding it to be the new norm across the board. Even though you're holding a confirmed seat on SIN-LAX, the system can't reprice changes unless the entire journey is available (as stargold wrote.) Two years ago I was able to replace segments without a problem, but recently I've gotten a lot of push back from SQ on this. Back in July it took me two weeks of calls/emails back and forth with SQ to get them to add an AKL-SIN to my existing SIN-JFK F ticket.

...it's impossible to find open F award inventory on your existing flight when SQ only makes one seat available per segment.
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