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Thread: Options if flight purchased for lie-flat seats, but changes to non-lie flat seating?
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Old Sep 16, 2015 | 11:13 am
  #8  
transportprof
 
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
Originally Posted by climmy
If you purchased, then you should be able to simply refund and get new tickets?

I'm not sure you would need to "Depend" on getting a nice agent.
Wrong.

United will not refund tickets just because they changed your seating on a flight.
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