Originally Posted by
highpeak1
Not sure if this is related, but I am GE and cannot select a seat on my regular domestic run to CHC without incurring a charge of $5 each way or $10 for the exit row - no light yellow (free choice) seats displayed; only dark yellow ($10), white ($5) and greyed out seats showing.
I have 20 bookings on domestic trips (mostly seat-only) and this is the first time I have encountered this. I won't pay the seat choice fee as I give them enough already.
Your Airpoints number may not be correctly linked to the booking. Call the premium team and ask for your membership number to be readded against the booking