Originally Posted by
eponymous_coward
Call 1 on refund:
Spoke to first rep
"Oh, this is a lifemiles ticket, let me pass you to someone else"
Spoke to second rep
Entered in information in system and it said "successful"
"Something is wrong, I'll need to check with my credit card people"
Hung up on after 15 minutes on hold.
Same ol' AV...
I'll keep you posted. Anyone want to put an over/under on how many calls/hours I will need?
The most efficient way to refund an award ticket is to write to
[email protected], including your phone number, PNR and date of travel.
Somebody will call you back in 24-48 hours to collect the $50.