Originally Posted by
Moomba
I was upgraded to a Witty Residence on my stay last weekend.
I usually get Cool Corner Suite upgrades here, but just got a Witty Residence one myself. Fantastic. Also, they're testing a WhatsApp concierge service which is amazing. Set my wakeup call, got help with internet, and a bottle of wine to my room in 10 minutes, all via WhatsApp.
I continue to maintain it's my favourite hotel in SPG....going back to my first stay in approx 2010 where they tracked down my lost wallet in a taxi overnight and had it located for me by morning.