FlyerTalk Forums - View Single Post - BA Highlife online shop for onboard delivery

Sep 15, 2015 | 5:42 am

#12

Jordan D

Join Date: Sep 2010

Location: London, UK

Programs: BA Gold, CX Gold (OW Sapphire), Hilton Gold, SPG Gold, Accor Platinum

Posts: 1,476

Quote:

Originally Posted by Oxon Flyer

Bumping an old thread ....

I ordered and prepaid for some specific booze in the HighLife Shop Sale and it's apparently going to be delivered to my seat on my (inbound to LHR) longhaul next month. I'm curious about how this works :

Is my order specifically packaged up and loaded on the outbound, or is it just picked from the onboard stock on my flight ?
What happens if there's some sort of IRROPS affecting my plane, or me changing my flight ?
When do I get the Avios ? I've prepaid, so now, or after collection ?

any experiences ?

Based on what happened to me when I did the same on a BOM-LHR flight in Jan 14: the item is packaged in a separate bag with barcode and loaded into the Duty Free trolleys in LHR for the round trip. On your flight ask the crew post-meal and hopefully someone (the system was relatively new then and the crew on my flight weren't sure/it was the 1st time they had done it) will know where on the trolley it is located.

Show your printed confirmation, sign and the package is yours.

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