Join Date: May 2004
Location: SIN (LEJ once a year)
Programs: SQ, LH, BA, IHG Diamond AMB, HH Gold, SLH Indulged, Accor Gold, Hyatt Discoverist
Posts: 8,825
The last time this happened Redmart was moving warehouses and apparently requested KrisFlyerSpree to suspend their participation. I thought even back then that didn't make much sense and still can't understand it today. However, I moaned about it and eventually got the points for the purchase made when it was "absent". It reappeared a week or two later again.
Maybe drop an email to either Redmart or KrisflyerSpree about what is going on. Could be just a temporary thing. I hope not permanently gone as the miles are a main incentive at least to me. YMMV.