Gaucho100K, my wild guess ... the 1K agent erred.
Originally posted by Gaucho100K:
She then checks with the fare department and informs me that BK basis B fare is a full fare one-way economy on AA (is this true?), so I will have no re-issuance fee.
I myself have never used B on AA but take a look at:
http://www.flyertalk.com/boardsfr.htm
(This thread by the way is a great example of collaboration among FTers, IMHO.)
Another thing I can think of -- but I myself doubt it's true -- is UA's computer system is not directly linked with AA's.
If they are directly linked, usually, a UA agent should have the Apollo locator (PNR) as well as the locator returned by AA after the reservation is confirmed. It could take a few seconds to a few minutes. But AA's CRS replies to UA with a confirmed PNR. You can then give this PNR (produced by AA's CRS) to AA and have AA pull up the record.
I don't know if this was a similar situation but last month I saw a group of four or five passengers arrive at NRT from ORD on UA First. They came to the CX transit counter escorted by a UA concierge. Apparently, UA made a reservtion in ORD for them to connect to CX F to HKG at NRT. While a UA agent (thought s/he) got them confirmed, they were 'free sell' seats, which takes a while to get confirmed. Their reservations were in fact not confirmed.
But things should be simpler to get everything straight ....
I have a ticket in a reverse situation. An AA-stock ticket with a UA sector attached to the end. It's booked in V, which is a lowly class in the UA regime and very inflexible. But this ticket is valid for one year and date changes are allowed for free under a special arrangement with AA. It takes a while for UA to believe what I say ....
