Originally Posted by
PandaPal
... I have the Chase United MileagePlus Card which touts its last seat award availability. However, I'm searching for seats on IAD-HNL, and although there are plenty of Business seats available for purchase, none are showing available for Standard (!) award availability. Isn't the idea that you have the credit card, and then you can always use your points to buy a seat as long as there's room? What am I missing?
First guess is you are not FULLY logged in to the system -- there is a quasi state that make it appear you are log into your account but account benefits are not fully recognized. Force a logon and then log back in and then check the inventory.