Originally Posted by
transportprof
So UA extended its interline agreement with DL, but will do its best never to rebook on them.
Sounds like a 'Project Quality' strategy to appear to offer something, like drinks in the United Club, or nuts in First Class, but then deliver the cheapest possible alternative instead.
Actually, it's very sound business.
It'd be plain stupid to say "Offer the most expensive option first."
Common sense and logic.... the folks here at FT read way too far into things like this. It's just being sensible and reasonable.
"We have the agreement with Delta for when we need it... but really, try to use the lower cost options first" is all this says.
Which is EXACTLY what I'd say if I ran United.