FlyerTalk Forums - View Single Post - FYI recent experiences booking an ex-CPT DONE5

Sep 12, 2015, 10:31 am

#74

Calchas

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Join Date: Mar 2013

Location: London

Posts: 17,007

Quote:

Originally Posted by pandaperth

Since I started this DONE5 back in January I have successfully made a couple of minor changes by phoning BA (the changes were just carrier changes - to get the AA codeshare I wanted, and a couple of date changes)

Now I want to re-route the final six segments
Originally they were
- …BKK-AMM-TUN-DOH-CMN-DOH-NBO
And I now want
- ...BKK-xDOH-CMN-xDOH-OSL-xDOH-NBO

And I am being told that the change I want is against the rules
That if I leave Africa via the Middle East (I started with CPT-JNB-DOH-...)
And I re-enter Africa via the Middle East (...DOH-NBO)
Then I cannot fly to Europe

I've spent two one-hour phone calls discussing this with supervisors without getting them to see that it is wrong
It is going to passed to the "Fares Team" - this after I pointed out that my original routing was ticketed and does have flights to Europe (Morocco, Algeria and Tunisia are defined to be in the Europe Zone of the Europe/Missile East Continent)

I'll let you know how I go
JAXBA if you see this post, I'd be interested in hearing your take on it

The relevant rules are

Code:

            - FOR TRAVEL ORIGINATING IN AFRICA -
            ONE OF THE FOLLOWING BACKTRACKS PERMITTED
            3.2.1 (doesn't apply since ZA is included)
            3.2.2 AFRICA-MIDDLE EAST-RTW-MIDDLE EAST-AFRICA
            ONE OF THE VISITS TO MIDDLE EAST MUST BE A
            TRANSFER WITHOUT STOPOVER BETWEEN AFRICA AND THE
            PREVIOUS OR NEXT CONTINENT.
            3.3.3 AFRICA-EUROPE-RTW-MIDDLE EAST-AFRICA OR
            AFRICA-MIDDLE EAST-RTW-EUROPE-AFRICA TRAVEL MAY
            NOT INCLUDE ANY FLOWN OR SURFACE SECTOR BETWEEN
            EUROPE AND MIDDLE EAST

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