We had an overnight stay here. Service was superb. Breakfast was excellent with a diverse range of food. I was underwhelmed by our suite. When asked on checkout, I mentioned the hard as a plank bed. I was told they have toppers that we could have requested. Apparently Korean taste is for these exceptionally firm mattresses. I also minded the lack of a proper desk or a larger table. There were two of us using the small round table as a desk and it was undersized for the task. The hotel continues to offer Aesop toiletries that I enjoy very much.