Originally Posted by loyaltypointschaser

Same here, it is very annoying.

However, I also had enough problems with Hilton cashbacks not paying correctly, it is very frustrating to have to keep an eye on the cashbacks/purchase amount and keep making claims...

I have now start to using Quidco a bit more, at least if there is an issue Quidco tend to cover the loss and honour the cashback rate from their own fund.