Originally Posted by
Joriarty
FWIW, for future reference, there are companies (such as refund.me) who will assist with EC261 claims for a commission.
If the airline doesn't give in easily after a well-written formal complaint or two that says (in the nicest way possible) "I will take you to court", it's probably easiest to let the professionals handle things.
These companies seem to generally be fixed on the easy flight delay/cancellation compensations - they don't seem to be into the more involved claims