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Thread: Some AA operated flights don't credit to AS MP
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Old Sep 10, 2015 | 5:41 pm
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jona970318
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Originally Posted by mthoodfan
Beyond the incorrect eligible fight numbers, it's even more frustrating to me that AS seems to lack a competent e-mail system. I have no status on Delta and can get an e-mail response in less than 48 hours; I have 75K status on AS and can't get an e-mail response in less than two weeks and a follow-up e-mail on my part. I'm still awaiting a response from an e-mail on 8/31.
+1. But I think it does help if you call customer care after a period of time telling them you haven't gotten a response. IME the agent will usually tell you to email again and process it manually
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