My partner and I are going to Napa for his birthday. He had heard from friends to go to the French Laundry. The day the date opened up, it was already booked!
Called AMEX Conciege to see what they could do. They called back the next day to say that nothing was available.
2 weeks later, they call back to say they were able to get me in at 9 PM. Was in total shock since they never told me I would be put on a waiting list.
Yey!