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Old Nov 9, 2000 | 10:20 pm
  #5  
HK-UMICH
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Join Date: Apr 2000
Location: HKG/SFO
Programs: CX GR; AA Life GLD, EXP; SPG Life GLD, PLT
Posts: 1,050
Silver:

Who AA will send those SOS to?

Targeted? Gold,Plat or EXP only?

Thanks!

I think "thanking" someone good is really need and make me happy too! Everytime I asked to connect to supvervisor and say goodness when a Reservation agent treat me well and work hard to work out my route/fare. I want to extend this to face to face contact AA staff.

Thanks!
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