Originally Posted by
lougord99
I have never understood the point of requesting or receiving an apology.
Edit: I stay at Choice 20-30 times a year. I have never checked the tax rate charged, but if they are charging you the wrong tax rate, that is fraud. I highly doubt it is happening. Your other issues - just don't happen for me.
I don't choose a hotel based on whether I get the BRG granted.
I suspect the issue is that the OP's travel is exempt from at least some state and local taxes. This is true for state government payment in some states. For example, at least in the past New York had such rules, including taking a guest to dinner in a restaurant, and it seemed to apply to all SUNY accounts upon presentation of some sort of official paper saying that it was state business. If the tax is incorrectly charged, reimbursement could be a real mess.