Originally Posted by
Doc Savage
Much of this sounds hotel specific. Maybe you're better off avoiding those particular hotels. Anyway, good luck and safe travels.
Yes, many issues start with a specific property, but when you escalate the issue to CP and they refuse/fail to step in to correct the issue, what's the point? There will always be issues from time to time, it's how they handle them that prove the value of the program. No customer support can quickly become no customers.