Originally Posted by Col Ronson

One tried telling me that perk had been discontinued. I simply pulled out the menu from the seat in front of me and pointed it to her (politely). Since this has always been an AA perk it'll take some time for US FAs to have it engrained in their head (not an excuse but i understand).

Another one tried telling me "executive platinum is going away and they're replacing it with emerald and ruby and sapphire" :-/ ......