Originally Posted by
MADPhil
I presume that if the TATL segment is not HBO and the short haul is then the "most significant segment" rule applies but the software doesn't know this.
HBO fares are non combinable, and that's a system block. Unless a travel agent connects them "illegally" there is no way the connecting flight can have longhaul to shorthaul HBO. On Amadeus I can't see how it can happen, and there are plenty of other non combinable fares that do not cause similar oddities to this. On the other hand, I can imagine some underlying data error here, so I would raise an issue on the BA.com fault thread.
HBO cannot be combined with any other fares at all, other than a return leg also in HBO, from the same location.