Originally Posted by RTWSTARALLIANCE

I've had a number of flights during the past several months with issues onboard. It really seems to be random if "We're sorry for the inconvenience" cards have been placed onboard for the flight Purser to use/distribute. Writing in only adds to the frustration. Just got a "tough luck" e-mail from Global Services after writing in at the request of the Purser. Anyone know the status on the cards and if they are indeed loaded for each and every domestic or international flight? Thank you.